Checking the zero-touch portal, we can see that the EMM configuration is…. Select 1 answer, then submit.
- (A) Applied
- (B) Not applied
Which of the following additional steps should you take to try and resolve the issue? Select 1 answer, then submit.
Which of the following additional steps should you take to try and resolve the issue? Select 1 answer, then submit.
- (A) Ask the customer to verify the device is showing in the zero-touch portal
- (B) Verify that the device supports zero-touch
- (C) Verify that EMM configuration is correct and applied
- (D) All of the above
- (A) Check if users have connectivity
- (B) Verify that there are no conflicting policies
- (C) Confirm the app is approved in the EMM console
- (D) All of the above
- (A) Check the policy properly configured
- (B) Verify the policy supported by the EMM
- (C) Confirm the phone has network connectivity for the policy to be applied
- (D) All of the above
Match the suggested check with its corresponding watchpoint. Select each box and make a selection, then submit.
Match the suggested check with its corresponding watchpoint. Select each box and make a selection, then submit.
Select and bind your EMM – Does the EMM support zero-touch provisioning?
Select OS version/device – Is the device zero-touch compatible?
Create/sync users or groups – Are the correct IMEIs uploaded to the zero-touch portal? Is the user set up
Configure provisioning – Are the CSV values (e.g. IMEI, device model) entered correctly?
Provision device – Does the device have connectivity?
Select the watchpoints that apply to provisioning troubleshooting. Select 5 answers, then submit.
Select the watchpoints that apply to provisioning troubleshooting. Select 5 answers, then submit.
The five answers are:
- Create/sync users or groups
- Configure provisioning
- Provision device
- Select OS version/device
- Select/bind EMM
Which of the following resources could be used to troubleshoot Hannah’s zero-touch issue? Select 1 answer, then submit.
Which of the following resources could be used to troubleshoot Hannah’s zero-touch issue? Select 1 answer, then submit.
- (A) Android Management Experience
- (B) Zero-touch portal
- (C) TestDPC
- (D) AM API Quickstart Colab
Which of the following information would be appropriate to gather? Select all answers that apply, then submit.
Which of the following information would be appropriate to gather? Select all answers that apply, then submit.
- (A) Screenshot
- (B) Zero-touch CSV export file
- (C) EMM configuration
- (D) Enrollment method
- (E) Bug report