Suppose you had none of the following tools setup. Which would be the easiest to setup and allow you to test Lizzie’s app issue? Select 1 answer, then submit.
- (A) AM API Quickstart Colab
- (B)TestDPC
- (C) Android Management Experience
When gathering data, what crucial data point will provide you with device make/model, list of apps on device, app permissions, and network information? Select 1 answer, then submit.
When gathering data, what crucial data point will provide you with device make/model, list of apps on device, app permissions, and network information? Select 1 answer, then submit.
- (A) Bug report
- (B) Logcat
Which of the following is the best way to describe the behavior? Select 1 answer, then submit.
Which of the following is the best way to describe the behavior? Select 1 answer, then submit.
- (A) Customer is using Android 7.0 devices that should support G Suite apps, but they keep crashing.
- (B) Each time users open G Suite applications (Docs, Sheets, Slides, etc.) the apps prompt users to log into a personal Gmail account. Customer expects them to work only in an “offline” mode.
- (C) G Suite apps are crashing.
- (D) Customer wants G Suite apps to work on their devices.
If this issue requires escalation, where should you escalate first? Select 1 answer, then submit.
If this issue requires escalation, where should you escalate first? Select 1 answer, then submit.
- (A) Carrier/reseller
- (B) OEM
- (C) EMM
From the customer, you’ve managed to collect the following screenshots:
From the customer, you’ve managed to collect the following screenshots:
1. The customer’s managed Google Play console
2. Device’s Play Store
3. The list of organization IDs in the Developer Google Play Console
4. Package ID
With this information, we can determine that… Select 1 answer, then submit.
(A) The Play Console isn’t listing the package ID
(B) The DPC has not been properly downloaded to the device
(C) The target organization has not been added to the list of approved organizations
(D) The package ID is incorrect
How could you rule out the following watchpoints? Select each box and make a selection, then submit.
How could you rule out the following watchpoints? Select each box and make a selection, then submit.
Select/bind EMM – Is the enterprise still bound?
Select OS version/device – Is the application supported by the OS / device?
Create/sync users or groups – Is the application assigned to the correct users and/or groups?
Upload apps – Is the private app published and targeting your enterprise?
Approve/assign apps – Is the user able to find and install from the Play store?
Set managed config – Is the app configured correctly?
Update apps/device – Did the developer update the app and ask for additional permissions?