When gathering data, where could you pull the policy information from? Select 2 answers, then submit.
- (A) EMM console
- (B) Bug report
- (C) Zero-touch CSV export file
- (D) Logcat
Select the following information that would be appropriate to gather if we need to escalate the issue. Select 4 answers, then submit.
Select the following information that would be appropriate to gather if we need to escalate the issue. Select 4 answers, then submit.
The four answers are:
- Policy details
- Contacts / dialer app information
- Bug report
- Screenshot
Work contacts are not found when searched for, and caller ID does not display information for work contacts when calls are received. Is this behavior: Select 1 answer, then submit.
Work contacts are not found when searched for, and caller ID does not display information for work contacts when calls are received. Is this behavior: Select 1 answer, then submit.
- (A) Observed
- (B) Expected
Amy should be able to search for work contacts from the personal contacts app, and work contact info should display when calls are received from work contacts. Is this behavior: Select 1 answer, then submit.
Amy should be able to search for work contacts from the personal contacts app, and work contact info should display when calls are received from work contacts. Is this behavior: Select 1 answer, then submit.
- (A) Observed
- (B) Expected
If this doesn’t resolve the issue, it will require escalation. Where should you escalate first? Select 1 answer, then submit.
If this doesn’t resolve the issue, it will require escalation. Where should you escalate first? Select 1 answer, then submit.
- (A) Escalate to carrier/reseller
- (B) Escalate to EMM
- (C) Escalate to OEM
What setting would you recommend for Tomas’s organization to use to resolve the issue and enable users to receive emails on their devices in real time? Select 1 answer, then submit.
What setting would you recommend for Tomas’s organization to use to resolve the issue and enable users to receive emails on their devices in real time? Select 1 answer, then submit.
- (A) 3
- (B) 4
- (C) 0
- (D) 2
- (E) 5
- (F) 1