vmartinez

 

Why is it important for a project manager to build relationships with customers?

 

• Because customers make money for the business
• So that the other team members don’t have to talk to customers
• Because a satisfied customer will attract more customers
• Because customers define the project requirements

 

 

As a project manager, one of your team members suddenly must leave your project to deal with a family emergency. To stay on schedule, you pull another team member off of a task that is not time-sensitive and assign him to the urgent task that your departing team member was working on. Which flexible planning strategy did you use to deal with this unexpected circumstance?

 

• Enabling decision-making
• Assessing external constraints
• Planning for risks and challenges
• Calculating “float” in your schedule.

 

 

As a project manager on a product team, which of the following responsibilities are part of your role within the team? Select all that apply.

 

• Hold all team members accountable for their assigned tasks.
• Directly manage each team member working on the project.
• Ensure that issues and risks are tracked and visible.
• Collaborate with other teams at the organization.

 

 

As a project manager, you keep track of project activities so that you can demonstrate progress to your stakeholders. Which project management responsibility does this represent?

 

• Removing unforeseen barriers
• Managing tasks
• Utilizing productivity tools
• Managing the budget

 

 

Suppose that as a project manager, you assign tasks to the team members who can best complete them. What project management value does this represent?

 

• Delegation
• Prioritization
• Optimism
• Effective communication

 

 

As a project manager, you maintain an open door policy to build trust within your team and among stakeholders. In doing this, you are utilizing interpersonal skills to fulfill what responsibility?

 

• Communicating status and concerns
• Budgeting and controlling costs
• Controlling change
• Teaching and mentoring