Match each step in the problem solving framework with its corresponding description. Drag each answer to a box, then submit.
Compare the observed behavior against the expected behavior. – Describe behavior
Ask for screen captures, bug reports, and all other relevant information. – Gather data
Eliminate conflated issues or general confusion that misdiagnose root causes. – Trust but verify
Review common troubleshooting steps which may not apply to the issue or were skipped. – Review watchpoints
Consider the most common causes identified to narrow the scope of the issue. – Process of elimination
Identify systemic problems versus localized issues. – Reproduce issue