You notice the Platform Engagement Index for your clients is low and identify the opportunity to raise the score via HubSpot Academy certifications. Which point of contact at HubSpot should you meet with for next steps?
- Channel Consultant
- Renewal Manager
- Channel Account Manager
- Partner Specialist
Explanation:
If you notice that the Platform Engagement Index for your clients is low and want to raise it via HubSpot Academy certifications, the best point of contact at HubSpot to consult would be:
Your HubSpot Customer Success Manager (CSM).
The CSM can help strategize ways to improve platform engagement, including encouraging certification through HubSpot Academy, which helps clients maximize the use of their tools and deepen their understanding of the platform.