On a call with Wool Monkey, you learn that this artisanal wool shop wants to send segmented emails to their customer base. The emails will tell them about a new class that will start in three months. What type of information is missing?

On a call with Wool Monkey, you learn that this artisanal wool shop wants to send segmented emails to their customer base. The emails will tell them about a new class that will start in three months. What type of information is missing?

 

• Challenges, Goals, Plans
• Timeline, consequences, and implications
• Budget and Authority
• Training and support needs