[Configuring services] You need to set up email routing at Ink-42 so that emails sent to [email protected] are automatically forwarded to both the sales and support teams. Which approach would be the most suitable?
Select the correct option, and then click Submit.
- Use a third-party email routing service to manage incoming emails to [email protected].
- Make [email protected] a Google Group and add both the sales and support teams’s groups as members of [email protected].
- Set up individual email forwarding rules for each member of the sales and support teams.
- Configure a mail alias for [email protected] that points to the email addresses of the sales and support teams.
- Create a Google Group for the sales and support teams and add it as a forwarding address for [email protected].
Explanation:
Using a Google Group for the [email protected] address allows you to centrally manage the routing of emails. By adding the sales and support teams’ groups as members, any email sent to [email protected] is automatically distributed to all members of both teams. This solution is efficient, scalable, and leverages Google Workspace’s built-in tools for group communication without requiring additional third-party services or multiple forwarding rules.