You’re investigating soft bounces in HubSpot. You see the message “Your IT team has not authorized HubSpot to send emails on your behalf.” What does this message mean?
- Your IT team has not created a viable company email address for you.
- Your IT team has flagged your company email due to negative engagement.
- Your IT team has created a custom DMARC policy which needs updating.
- Your IT team has canceled your company’s subscription to HubSpot.
The message “Your IT team has not authorized HubSpot to send emails on your behalf” indicates that:
Your IT team has created a custom DMARC policy which needs updating.