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Home » Google Digital Marketing & E-commerce Professional Certificate Answers - Coursera » Which of the following best describes a customer who is in the loyalty stage?

Which of the following best describes a customer who is in the loyalty stage?

By vmartinez

Which of the following best describes a customer who is in the loyalty stage?

  • They are comparing prices and asking for recommendations.
  • They want to know more about the product.
  • They are learning about the product.
  • They share how great the product is with family and friends.

 

Explanation: They share how great the product is with family and friends. best describes a customer who is in the loyalty stage. In the loyalty stage of the marketing funnel, customers have already made purchases and developed a positive perception of the product or brand. They become advocates by sharing their positive experiences with others, contributing to word-of-mouth marketing. This stage goes beyond exploring or learning about the product (consideration stage) or comparing prices (consideration/decision stage) and focuses on building a lasting relationship with the brand. Unlike other options that relate to earlier stages of the funnel, customers in the loyalty stage actively promote the product to their social circles, showcasing a strong connection and satisfaction with the brand.

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Filed Under: Google Digital Marketing & E-commerce Professional Certificate Answers - Coursera

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      • Marketing Hub Software
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